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ITIL Service Provider wins $43 million contract

ITIL General
Drug Enforcement Administration (DEA) IT Support S
July 2010: STG, Inc. in the USA has been awarded the Drug Enforcement Administration's (DEA) IT Support Services contract for five years covering Worldwide Field Offices and Head Quarters. STG is able to offer the DEA best-in-breed ITIL / IT service management (ITSM)-
 
STG is providing an ITIL-based service management and delivery approach to improve service and reporting effectiveness, which will help ensure operation readiness and continuity of service demanded by DEA criminal justice and law enforcement's missions.
 
 
 
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Tags; ITIL,Service Provider,IT Support Services
 
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