The formal review involves extensive consultation with a broad selection of stakeholders, including Accredited Training Organizations (ATOs), trainers, Examination Institutes (EIs), students and their sponsors, users, the ITIL examination panel and itSMF International (itSMF I).

 

In addition a survey conducted in English, German and Japanese languages, provoked four hundred and fifty responses.

 

Finally, incorporate the ITIL 2011 updates and you have the recipe for a MALC syllabus review.

 

Once the findings and recommendations have been approved by the qualifications Board and any stakeholder concerns addressed, then a further announcement will be made as to the magnitude of any changes, expected release dates for the new syllabus and the accompanying updated examinations.

 

No date has been published as to when the next announcement can be expected.