The ITIL pin or ITIL lapel badge has been the only overt indication that an individual has sat and passed an ITIL Qualification. In those distant days of ITIL v2 Qualifications and Badges, the norm was for the IT Service Management Forum (itSMF) to post a congratulatory letter…

The recent announcements regarding the withdrawal of various ITIL v2 examinations has led the team at ITILnews to simplify and update the ITIL v3 Qualification diagram issued by APMG. We have split the ITIL Qualification Scheme diagram into two parts, which hopefully provides some clarity. In addition we have not…

January 2011: Cert-IT GmbH, based in Germany, becomes the latest organization to become an ITIL Examination Institute under the ITIL Qualification Scheme, accredited by APM Group on behalf of the Office of Government Commerce (OGC) the owners of ITIL.    

Updated January 2011.   Examination Institutes (EIs) offer professional ITIL qualifications. Accredited by the APM Group through the ITIL Qualifications Board, EIs operate ITIL examination schemes via a network of Accredited Training Organizations (ATOs) and Accredited Trainers with Accredited materials.   The…

ITIL v2 Practitioner modules   The following ITIL v2 Practitioner module qualifications can be used with regards the ITIL v3 Qualification Scheme. It should be noted that a maximum of 12 v2 credits can be used towards the ITIL Expert Level via the Practitioner Bridge Route.…

The Office of Government Commerce (OGC) announced in late 2009, that the ITIL v3 Masters Qualification was in 'pilot' phase and would be available in early 2010.   Promises of release dates in early 2010 have failed to materialize.   UPDATE SEPTEMBER 2010:…

The following information may vary between Examination Institutes and Accreditted Training Providers. For specific details please contact your Accrediited Training Provider or Examination Institutes.   The Accreditted Training Provider that organized your examination will provide you with a result paper and, if you passed, an official…

Some of the training providers are now offering various Service Capability courses, these are similar to the ITIL V2 Practitioner courses.   The new ITILV3 courses have been grouped accordingly: Planning, Protection and Optimisation Service Offerings and Agreement Release,…

As the first anniversary of the launch of ITIL Version 3 is at the end of May 2008, we offer an opinion regarding the ITIL Version 2 and Version 3 courses.   As the ITIL certification scheme continues to be refined the ITIL Version 3 Foundation course is drawn…

ITIL Intermediate Certificates, ITIL Expert Certificate, ITIL Advanced Certificates   The APM Group (APMG) based in the United Kingdom, has finally agreed the names by which the ITIL V3 Certificates will be known by. The diagram below provides an update to the original diagram that has…