The following FREE white paper utilizes ITIL service management best practices to explain the principles of providing services to business customers that are fit for purpose, stable and reliable.

 

The white paper explains the requirements that IT service providers and key points of contact with external IT suppliers need to do to manage digital continuity in relation to their business activities.

 

The white paper represents a complementary guidance to ITIL on digital continuity.

 

To view the Managing Digital Information Assets white paper - click here (450Kb PDF - opens in a new window).