A six month project was launched by the 'owners of ITIL', Office of Government Commerce (OGC) based in the UK, on the 8th November 2004, to define the scope of and development plans for a refreshed version of ITIL best practice guidance. The OGC from January through to March 2005…
747 words, last edited in the morning of 27th Oct 2006
This article is from ITIL Version 3 - ITIL Refresh Project Overview and has been viewed 13999 times.
Tags: ITIL Refresh Project,Refresh Project,Version 3